Last updated: 13.August 2026
Welcome to Cape Town with Kids (www.capetownwithkids.com, the “Site“), owned and operated by Digital Rockstars Media (Pty) Ltd (“we“, “us“, “our“). By accessing or using the Site, submitting a business listing, purchasing a listing plan or Membership Circle package, or posting a review or comment, you agree to be bound by these Terms & Conditions (“Terms“). If you do not agree, please do not use the Site.
These Terms should be read together with our Privacy Policy, which explains how we handle personal information — including business and review information referenced below.
1. Who These Terms Apply To
These Terms apply to:
- Visitors browsing content, events, and Directory listings
- Business owners who submit or claim a Directory listing, or purchase a paid listing plan
- Members who purchase access to the Membership Circle
- Registered users who create an account, submit reviews, or comment
2. Our Services
We provide:
- Editorial content — blog articles, event guides, and family activity recommendations
- A business Directory — free and paid listings for family-friendly businesses in and around Cape Town, across four tiers: Be Seen, Stand Out, Grow, and Partner
- The Membership Circle — a women’s business networking membership under the @powerwomencollective brand, across three tiers: Connect, Grow, and Elevate, operated jointly by Digital Rockstars Media and Cape Town with Kids
- User-generated content features — reviews, ratings, and comments on listings and articles
- A newsletter and social media presence
Specific pricing, features, and benefits of each Directory or Membership tier are set out on the relevant sales page at the time of purchase and form part of these Terms by reference.
3. Directory Listings
3.1 Free and paid listings
Basic Directory listings may be created and published free of charge, at our discretion, using publicly available business information. Paid listing tiers (Stand Out, Grow, Partner) unlock enhanced features such as priority placement, additional images, promoted content, or newsletter inclusion, as described on the listing plans page.
3.2 Accuracy of information
Business owners are responsible for the accuracy of the information they submit (contact details, address, pricing, operating hours, images, etc.) and must keep it up to date. We are not liable for losses arising from outdated or inaccurate listing information.
3.3 Our editorial discretion
We reserve the right to edit, decline, suspend, or remove any listing — including paid listings — that we reasonably believe is inaccurate, misleading, not family-appropriate, or in breach of these Terms, at our discretion and without obligation to issue a refund except as set out in Section 6.
3.4 Listing content licence
By submitting content for a listing (text, images, logos), you grant us a non-exclusive, royalty-free licence to display, reproduce, and promote that content on the Site and our associated social media channels for as long as the listing remains active.
4. Reviews, Ratings, and Comments
- Reviews and comments must reflect genuine opinions or experiences and must not be defamatory, abusive, unlawful, or contain personal information about third parties (including children) that you are not authorised to share.
- We do not verify the accuracy of user reviews and are not responsible for their content. Business owners who dispute a review may contact us at [CONTACT EMAIL] to request a review of the content.
- We reserve the right to moderate, edit, or remove any review or comment at our discretion, including in response to a well-founded complaint.
- Reviews and comments are not eligible for any refund process, as they are provided free of charge by users.
5. Payments
- All prices are listed in South African Rand (ZAR) and are inclusive of VAT where applicable, unless stated otherwise.
- Payment for Directory listing plans and Membership Circle tiers is processed via [PAYMENT PROVIDER, e.g. PayFast/Stripe] at the time of purchase.
- Subscription plans (monthly/annual) renew automatically unless cancelled in accordance with Section 7, and you authorise us to charge your chosen payment method for each renewal.
6. Refund Policy
- Digital/service-based purchases: Because Directory listings and Membership Circle access are digital services that begin delivery immediately upon activation (see Section 8), and in line with the exclusions permitted under the Consumer Protection Act for services already rendered, we do not offer refunds once a paid listing has gone live or Membership access has been granted, except as set out below.
- Cooling-off period: If you are a natural person purchasing primarily for personal, non-business use, you may cancel within 7 (seven) days of purchase for a full refund, provided the service has not yet been substantially delivered (e.g. the listing has not yet been published or promoted).
- Errors on our part: If we fail to deliver a paid feature you purchased (e.g. a promoted listing that was never published), you are entitled to a full or pro-rated refund for the undelivered portion.
- No refunds for: change of mind after a listing is live or promotional content has been published; breach of these Terms resulting in listing removal; or partial use of an annual plan (see Section 7 for cancellation instead).
To request a refund, contact info@capetownwithkids.com with your order details. We aim to process approved refunds within 14 business days.
7. Cancellation Policy
- Monthly plans (Directory or Membership Circle) may be cancelled at any time, effective at the end of the current paid billing cycle. You will retain access until that date; no partial-month refund is given. For all paid packages, we apply a 3 months minimum subscription period for every new sign-up. After that period, paid packages can be cancelled at any time.
- Annual plans may be cancelled at any time to stop future renewal, but are non-refundable for the remaining portion of the current annual term, except as set out in Section 6.
- To cancel, email info@capetownwithkids.com or use the cancellation option in your account dashboard (if available). We will confirm cancellation in writing.
- We reserve the right to cancel or suspend any listing or membership immediately, without refund, in cases of non-payment, fraud, abuse, or material breach of these Terms.
8. Delivery Policy
As our services are digital, “delivery” refers to the activation and publication of purchased features rather than physical shipping.
- Directory listings: Free listings are typically reviewed and published within 2 business days of submission. Paid listing upgrades are typically activated within 2 business days of successful payment, subject to review of submitted content.
- Membership Circle: Access credentials/invitations to the relevant tier (e.g. private community, events, resources) are typically issued within 2 business days of successful payment.
- Promotional inclusions (e.g. newsletter features, social media posts) are scheduled according to our editorial calendar and delivered within the timeframe communicated at the time of purchase, which may vary by tier.
- Delays caused by incomplete or inaccurate information provided by the business/member are not considered a failure of delivery on our part.
9. User Accounts
- You are responsible for maintaining the confidentiality of your account login details and for all activity under your account.
- You must provide accurate information when registering and keep it up to date.
- We may suspend or terminate accounts that breach these Terms, engage in fraudulent activity, or misuse the Site.
10. Intellectual Property
- All content on the Site — including text, graphics, logos, and the Cape Town with Kids and Digital Rockstars Media names and branding — is owned by us or our licensors and protected by applicable intellectual property law, except for content submitted by business owners or users under the licences described in Sections 3.4 and 4.
- You may not reproduce, republish, or exploit Site content for commercial purposes without our prior written consent.
11. Acceptable Use
You agree not to:
- Submit false, misleading, or fraudulent listing or review content
- Use the Site to harass, defame, or infringe the rights of others
- Attempt to scrape, reverse-engineer, or interfere with the operation of the Site
- Use the Directory or Membership Circle for any unlawful purpose
12. Disclaimers
- We make reasonable efforts to ensure Directory and content accuracy but do not guarantee that listing information (including opening hours, pricing, or availability) is always current. Always confirm details directly with the business before visiting.
- The Site and its content are provided “as is” without warranties of any kind, to the extent permitted by law.
- We are not responsible for the quality, safety, or conduct of any business listed in the Directory, or for any dispute between you and a listed business.
13. Limitation of Liability
To the maximum extent permitted by South African law, Digital Rockstars Media (Pty) Ltd will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site, reliance on Directory content, or any transaction with a listed business. Our total liability for any claim arising from a paid service will not exceed the amount you paid for that service in the preceding 12 months.
14. Changes to These Terms
We may update these Terms from time to time. Material changes will be reflected by an updated “Last updated” date at the top of this page. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
15. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts, without prejudice to your rights under the Consumer Protection Act, 68 of 2008, where applicable.
16. Contact Us
Digital Rockstars Media (Pty) Ltd Email: info@capetownwithkids.com